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# Asiali Delivery Policy
www.asiali.co.th is committed to providing you with quality and convenient delivery services.
## Delivery Coverage
We currently offer delivery services throughout Thailand.
## Delivery Time
1. Bangkok Metropolitan Area: 1-2 business days
2. Other provinces: 3-5 business days
3. Remote areas: May take 5-7 business days
## Delivery Fees
1. Free shipping for orders over 1000 THB
2. Bangkok Metropolitan Area: 25-50 THB
3. Other areas: 80-150 THB depending on weight and distance
## Order Tracking
After placing an order, you will receive a tracking number to monitor your package status in real-time on our website.
## Receiving Goods
1. Please ensure you provide an accurate delivery address and contact number.
2. If no one is available to receive the package, the courier will attempt redelivery or contact you to arrange self-pickup.
## Damage or Loss
If your item is damaged or lost during transit, please contact us within 24 hours of receiving the goods. We will arrange for a return, exchange, or compensation.
For any delivery-related queries, please don't hesitate to contact our customer service team.